Feedback

Dear Customer,
It is always our endeavor to continuously improve the quality of services we provide to you. Kindly spare a few minutes to fill this feedback form. Your feedback is very important to us and will help us to serve you better. Thank you.

Customer Details:

For serial nos. 1, 2, 5 & 8, please use the following scoring criteria and circle the appropriate score:

5-Excellent
4-Very Good
3-Satisfactory
2-Needs Improvement
1-Poor


1. Promptness of response to your enquiry/ service request.

2. Staff politeness with you while providing the necessary information.

3. Were reports sent in time to you?

4. Did the report contain all parameters as requested by you?

5. Overall quality of UMED’s services delivered to you.

6. Since how long have you been seeking UMED’s services?

7. Would you prefer to use UMED’s services again?

8. How would you rate UMED as compared to our competitor's?

9. Please mention any other service that you would like UMED to add to its porfolio?

10. Please mention any other addional comments / suggestions you have on our service.

11. Any UMED employee you would like to make special mention of?

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